Saturday, November 12, 2016

ux field - How to categorize usability/ux problems?


Even though the definition of usability/ux problem can be elusive I would like to learn more about how to categorise usability problems. And by categories I mean various qualities of the user interaction, not a quantitative categories like "severity" or whether problem has workaround or is persistent.



So far I found few fragmented information like Usability Problem Categories based on Jakob Nielsen's Usability heuristics (and original) or How do usability specialists categorize usability problems?


Is there any industry standard for usability/ux problem categorisation?




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