Saturday, May 16, 2015

forms - Submit and Reset button, what's the best order?


In a form with a Submit and a Reset button and the end, what's the best order for the user experience ?


Submit first ?



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Or Reset first ?


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Answer



I would suggest removing the Reset button entirely. See this excerpt from the Nielsen Norman Group:



Reset: Don't Use


The Web would be a happier place if virtually all Reset buttons were removed. This button almost never helps users, but often hurts them.


Reset clears away the user's input on a Web form, but why would people want to do that? The Web is characterized by frequent movement between pages and users rarely encounter the same form twice. Thus, a Web form is almost always cleared when the user sees it. Even when a user revisits a form in a single session, it is usually faster to edit the old data than to erase it and start over.


The Reset button hurts users in three ways:



1.) The worst problem about Reset is that users click the button by mistake when they wanted to click Submit . Bang — all your work is gone!


2.) Having two buttons at the bottom of a form clutters up the interface and makes it harder for users to clearly see their next step. Some small amount of wasted time is spent scanning the useless button and deciding which of the two buttons is the correct one.


3.) Even when users do want to eliminate some of the data they have entered into a form, it may slow them down to have a dedicated button for doing so, since the extra button means that users have a choice: edit the erroneous fields and replace the old text with the new text click Reset and type the new text into nice clean fields The extra choice requires extra thinking, and the time saved by using an optimal interaction technique is often smaller than the time wasted on having to think instead of just moving ahead with a single interaction technique that is always used. It takes at least one second and often two seconds to decide between two possible interaction techniques which is why it is usually better not to offer users a choice. (A second may not seem like much, but it translates into about $100 million in lost productivity per year world-wide.)



http://www.nngroup.com/articles/reset-and-cancel-buttons/


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