Can someone point me in the direction to articles regarding checkboxes and radio buttons?
I'm in a discussion with an Art Director and he is convinced it makes more sense to use checkboxes because radio buttons look uglier.
Here's the scenario, there are 2-4 steps:
User is presented with step 1 where the user may choose a single option out of 6.
Based on the selection made in step 1, the user will be either presented with a final question that is multi option. Or they will be presented an additional step where the user may only choose a single option.
The AD is convinced that all the fields may be checkboxes. I personally believe all the options where only a single option may be chosen should be radio buttons.
Is there a right or wrong in this scenario?
Answer
Answer: No.
Checkboxes vs. Radio Buttons - Nielsen Norman 2004
Radio buttons are used when there is a list of two or more options that are mutually exclusive and the user must select exactly one choice. In other words, clicking a non-selected radio button will deselect whatever other button was previously selected in the list.
Checkboxes are used when there are lists of options and the user may select any number of choices, including zero, one, or several. In other words, each checkbox is independent of all other checkboxes in the list, so checking one box doesn't uncheck the others.
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