For a website that sells things, it's often needed to fill in a lot of information. When it comes to these types of forms you want the user to complete which one is the best?
- A single form with all the fields a user needs to fill out
- A multi step form, where each step is simple, and fits a normal screen
Have you any experience or tests about the above?
Answer
Use wizard when:
- have ability to split process in well balances wizard steps collect and
- process data from previous step to use in next step
- want to complete and save some steps, to restore after cancelling
Live examples: iPage domain registration
Use form when:
- can put everything on single page without a mess
- can't split process due to technical issues (ex. we need to have user credentials and email in single step)
- will be better for performance
Live examples: Google Mail account registration
Also, consider to use Intelligent form
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