Monday, February 19, 2018

Documentation - do we "Click", "Push", "Press" or "Select" a button on a touch-screen interface


I'm writing some documentation for a web-based application that will run on Android tablets at the factory at which I am employed.


I am having trouble wording the steps where the users must interact with the onscreen buttons via touch.


For example "1. Enter or scan your clock number and then"... "click the button", "press the button"?



Click sounds most natural to me, but it still doesn't "feel" right.


Is the word "click" ubiquitous while explaining interaction with an onscreen button regardless of if there is a mouse involved?



Answer



There's no 'right' answer here. What is more important is that you are consistent within your own documentation.


Regarding touch interfaces, the typical interaction is 'tap'.


Regarding desktops, the typical interaction is 'click'.


In both cases, it's not the ONLY interaction, however, as both touch devices and desktops can be navigated in other ways (such as via the keyboard).


Personally, I prefer a more generic term such as 'select' that can be used agnostically across devices--though some have pointed out that 'select' is often reserved specifically for selecting an option.


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