Tuesday, July 14, 2015

social media - "By posting this, you agree to our terms and conditions"



Is it okay to have a "By posting this, you agree to our terms and conditions" (i.e. like 4chan) as opposed to a "I agree to the terms and conditions" checkbox?


I read about automatic agreement to terms of service here on UX and how autochecking these checkboxes makes them void in court. On the other hand, requiring users to check them off every time they want to post has to be bad UX, not to mention cluttering the interface.



Answer




As with any legal contract, both sides, including the user, must agree (“assent”) to the terms and conditions offered with the online service in order to create a legally enforceable “agreement.” In addition, a user can demonstrate agreement in a variety of ways, either by words or by deeds, depending on the circumstances. Online, however, the line between these two categories can blur. Some service providers seek your agreement by requiring you to click the aforementioned “I Agree” button after being shown the agreement (i.e. a “clickwrap” agreement), whereas other service providers, alternatively, try to characterize your simple use of their website as your “agreement” to a set of terms and conditions buried somewhere on the site (i.e. a “browsewrap” agreement). There are many variations on these themes, such as mandatory checkboxes (“check this box to indicate your agreement to our terms and conditions”) or email notices (“by continuing to use our service, you agree to the recent modifications to our terms of service”).



Reference: The Clicks That Bind: Ways Users "Agree" to Online Terms of Service


But the problem starts if the one violating the contract is sued and brought to court. I think there are no legally binding way online to prove that you agreed to the service. The only reason is that your identity was not proven.


So in a sense - none of the above mentioned options are "legal".


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