What are factors in the user experience that lead to users having an emotional tie to an interface, why, and what would be an example of each factor.
Answer
People build emotional ties to almost any interface that they have spent a lot of time using. Just take a look at people's reactions to almost any change of interface on Facebook or Gmail.
I don't think there are any design factors that make emotional links, like cute buttons or happy colours, though. It's simply about people having invested time into an interface and learn't to use it. When you change that, you are to an extent undoing some of their work, and therein lies the emotion.
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