Wednesday, July 12, 2017

readability - Chat arrangement question: Left or right?



I'm building a small chat. Now I see but in other chats (whatsapp, facebook mobile chat, sms ...) that the arrangement is always the same:


Left: the chat partner. right: myself


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Why is that?



Answer



If you look at most languages they are from left to right and the basic concept of a chat is about mutual interaction based upon the person's previous response. Hence, your responses will be driven by the response of your chat partner and hence his response is placed on the left and your response on the right since your response is driven by what he has said.


I would also recommend reading upon F shape patterns in reading since what you see here is a classic example of users utilzing the F shaped pattern to go through information i.e.



  • Read partner response on left


  • respond and see your response on the left

  • scan back to see his response on the left

  • post your answer and view it on the right


Also another question might be asked as to why the user responses are not on the same line.While the reason would be mainly due to the limited real estate spaced offered by mobiles, I also believe the fact the top left and bottom right are the primary areas of focus as the user scans across content. This is best illustrated by the Gutenberg principle of terminal areas which has this to say :



The terminal area is the bottom right area of your home page focal point. It comes from the Gutenberg diagram, an age-old concept developed by Edmund C. Arnold. It’s commonly used to optimize displays that have a limited number of elements. It divides your display into four areas. The primary optical area is at the top left, the strong fallow area at the top right, the weak fallow area at the bottom left, and the terminal area at the bottom right. The user’s eyes naturally begin at the primary optical area and move across and down the display in a series of sweeps to the terminal area.



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