Wednesday, November 6, 2019

terminology - When to use "join," "register," or "sign up"?


For a user, when is it better to be asked to do the following:



  1. "Sign In" vs. "Log in"

  2. "Join" vs. "Register" vs. "Sign Up"

  3. "Sign Out" vs. "Log out"



Different websites seem to use them differently, and I wonder if there are strategic occasions for each?



Answer



Log in / out is more technical sounding than sign in / out. That said, I don't think there is any confusion with either one of them. The last time I looked at major sites using log v. sign it was a pretty even split between them. I would opt for sign in / out simply because it is more human speak.


Regarding Join, Register and Sign up. They each have slightly different meanings language wise, although even here I doubt that it will be critical.


For my (arguably subjective) take on their meanings:



  • Join is when it's a club. You join a rowing club.

  • Register is used when you are simply adding your details to some system for future use or access. You register to vote.

  • Sign up usually has the connotation of a service or conference. You sign up for the military, or sign up for this conference.



The best thing that you can do is to ask a representative sample of your audience what is clearer and more human to them. Then go with that.


Edit: Something to consider is using "Sign up" and "Log in" as they are further apart visually and faster to scan than using "Sign up" and "Sign in".


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