Friday, April 26, 2019

Generic "get in touch" icon


I usually use the phone call icons, or email, sms, and so on.


But in my case we found the need for a generic "get in touch" icon, which will lead to either email, or phonecall, or sms, depending on what is available.


Is there an icon for such a feature? Right now I'm looking at hybrid icons with a phone over an envelope for example, but while that would do the trick, I'm curious if there is anything more to find out here.


Is there an icon that exists for such an action?



EDIT: adding context to understand my question :


I have a list of contacts and in that list, each cells displays quite a bit of information : complete name, company, role, email, a couple of other tags, and 3 possible phone numbers (home/work/mobile).


All that is quite a lot to display in one cell ; it was the original design but it's just too much.


Touching a cell simply selects it and is outside of the scope of this question.


Right now, you can also tap on the phone numbers/email to send an email or call the person. Which forces us to leave enough space on the cell to select it easily (I'm in a mobile app), which makes the cells quite big on top of displaying a lot of information.


But there is zero use for our user to actually know the phone number of the contacts, in our case, we really just need a "call home", not a "call 123456789". We tried reducing it to text (call home) but changing the number to text does not solve the issue.


We then decided to simply add a button that opens a picker modally, with "Call home, call office, send email", etc. depending on what was available in the contact information. Then selecting somethign in that picker initiates the actual phone/email action and switches you in the relevant app.


We're happy with that, the cell is quite small, we can see more contacts on 1 screen, and it does not obscure the experience to hide the numbers and emails (you never really look someone up by email or phone number).


I'm talking about that button, the one that opens the picker, this is the icon i'm looking for. It's a contact that person using whatever mean is available, which probably includes an email and at least one phone number, which could be home/office/work button.


I hope this provides enough information and context :)




Answer



I would think merely a "conversation" icon would work well....


enter image description here


or


enter image description here


... or something to that effect.


This because the overall goal appears to be to contact the individual for a conversation.... regardless of the means of contact.


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