I need some ideas on how to show the user why the button is disabled. It is a very big system with a lot of rules and therefore it can be hard to fin out why. I would like to help the users but how?
I have thought about making an extended version of a tooltip telling about the rules that have to be fulfilled - and maybe make it dymaic so that they don't need to deal with fulfilled rules.
Any other ideas?
Answer
In complex situations like this, a little message console can be the perfect solution. Just put it somewhere really obvious (at the side / bottom / or perhaps near where the disabled button is located), and have it pop up to display details of any validation errors / issues that are blocking the user from continuing. The console box should only be displayed if there are actually messages to show the user.
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