Wednesday, July 20, 2016

How big a deal is blocking copy-pasting on a website?


I'm working on a website on which the client wants to disable copy-paste.


It's not to do with security or passwords, but that the data on display is valuable if taken en masse (and almost no value if taken singly), though the user can only access the data one at a time. (There is no page a user can access with multiple items.)


I have advised that this is probably bad UX, and that it won't block screenscrapers or similar, but at the end of the day it's his decision.


How much of an impact does blocking this functionality have on a website? Is it likely to turn off users from engaging, or is it a non-entity and I am putting too much value in this?


If it's a big deal, do you have any recommendations on how to advise the client?


The client knows it won't stop even semi-skilled or determined individuals but wants to stop any casual attempts to retrieve data. I'm minded to just show him some of these answers in response.



Answer




Ask your client what he's actually trying to accomplish.


Copy-paste restrictions are about as effective as a toddler gate preventing access to an unmonitored garden in a remote area.


Perhaps you could ask the client where he saw copy-paste restrictions being used. Then, while he's there (or via screen share) show him how you'd defeat it.


When the client says:



"Yeah, but you're a professional hacker/coder/computer/nerd"



Then search the internet for:



"Why can't I copy text on a website"




If the goal is to inconvenience people, or if the information isn't extremely valuable... blocking copy-paste may be useful.


You may think that there's no legitimate reason to copy a piece of content, but then you forget use-cases like people using translators. They will copy a word or a phrase and pop it into their translator program... and no, not always Google translate.


I wouldn't rule out copy-blocking, but point out that it a copy-hurdle, not a copy-block and if someone wants the information, it's relatively easy to get access to it.


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