I'm expanding on a question I posed in comments on How do you indicate progress to users in a multi-step form?.
Roland made the comment "because everybody wants to reach 100% percent" when discussing his reason for a progress bar in his wizard-style form. My question is this - has anyone done any research to see if this sort of thing actually helps? Or is it even possible that it could hurt conversion rates (Get through page one and see that you're only 5% complete - do you really want to go through another 19 pages?)?
No comments:
Post a Comment