I have a form with three sections, each with about a dozen fields:
- General Product Information
- Product Details
- Shipping Options
Should I place all sections on a single page (thereby forcing the user to scroll), or should I break them into 3 separate pages that don't require scrolling?
I've read usability studies that suggest users prefer scrolling rather than navigating between pages, but I believe much of that preference is the result of browser latency when switching pages. Assuming the pages can be rendered without a server round-trip, which would be the preferred approach?
Answer
I'd break them into three pages, but not because of scrolling. Scrolling is not a problem. Having 30-40 fields thrown at you all at once is intimidating, it creates an immediate overload that may scare users off. Dealing with them one group at a time is much easier.
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