Saturday, June 13, 2015

login - Facebook connect vs existing account - How to link those two?


Since we have introduced FB connect to our web page, we have noticed that users became confused a lot and a significant number of users began to have multiple accounts.


After they log in somehow (via FB or casual mail login) we used to show a page that asks them to connect their accounts. It is easy when they logged in via e-mail. We simply ask them to connect with FB.



I am quite confused how to handle those logged in with FB and have an existing (e-mail) account.


Do you have any suggestions or comments?




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