Monday, March 19, 2018

website design - How to handle account disabling and enabling


I'm currently building a small online dating service and am wondering what the best task flow is if a user disables their account.


(When an account is disabled, all their data is retained but they can't interact with other users or be seen by other users).


Right now what happens is the user clicks a "disable" button, things change in the database, and that button turns into an "enable" button. There is also a notice at the top of the page that reminds them that their account is disabled.



An alternative that we've considered is logging out the user immediately after they click the "disable" button. If they log back in, their account is re-enabled.



Answer



I think that in general deleting accounts is a better practice but in the case of a dating website I like your disable idea. When dating you may not be sure that you will be together for a long time, so in the meantime you disable and can then re-enable later if you want to. This should not be instead of delete only an additional feature.


I also think that the way you implemented it makes the most sense. Just because a user logged back in does not mean they want to re-activate the account.


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