We're debating inside our team on whether to use a question mark icon, or an "i" icon for prompting a tooltip that reveals more info.
Which do you say conveys the message better? Or, how do they differ in the message they convey?
Answer
The convention is that the question mark indicates extensive help is available, provides an interface for someone having a problem to click, and implies that a more sophisticated means of resolving the problem is being offered. The (i) indicates only that some additional explanatory information is available, but not an extensive help system.
Think of an (i) icon as being analogous to no more than the instruction plate mounted next to an operating control on a machine, and the (?) icon as being analogous to a link to the to the entire system's operating manual, already opened to the relevant page.
For your described use case it sounds like the (i) icon is appropriate.
No comments:
Post a Comment