Wednesday, February 18, 2015

forms - What is the best way to add a different billing address in a e-commerce website?


I'm a UX designer, actually working on a e-commerce website template.


Here are my doubts :


When users want to buy a product, the moment they are doing the address form, if they want to receive the bill to another address (different than the shipping address), should we put :




  • A checkbox, checked by default on "Same address for billing", and when they uncheck it, users can add the billing address.





  • An empty checkbox "Add another address for billing", so users check it to add the billing address




  • A call to action button "Add a different billing address" ?




Wording is absolutely not done, as you read, but it just to give you an idea of my problematic.


Thanks everybody.




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