Tuesday, February 17, 2015

response time - How patient are users at wait dialogs?


What is the length of time the average user will wait at a wait indicator (i.e. a spinning circle, beach-ball-of-death, egg-timer) before they think something has gone wrong?


If anybody can point to any research to back up answers that would be a bonus.


I am mainly thinking in context of websites or within desktop applications rather than waiting for an action the user knows could take a long time i.e. waiting for a application to install or for Windows to boot to desktop.




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