Wednesday, November 21, 2018

usability testing - Does anyone have statistics on usage of the Kano Model?


I have been asked by a client to provide justification for the usage of the Kano Model.


I believe I have sufficiently convinced them of the benefits and value, but the one thing I am lacking is statistics to prove that this is a widely used model in the UX industry.


Have there been any surveys on usage of Kano or at the very least is there a list of companies using it for product development?


Any information you can share would be immensely helpful.




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