This is slightly different than this question regarding a small form. I have a multi-page survey that can take up to 10 minutes to complete.
Right now, all of our prompts start with verbs, but I feel like they may be unnecessary. What are the best practices for when and when not to use verbs? Do some demographics prefer verbs?
This is an example page of our survey:
Answer
No, just use the label for what is expected. It's easier to understand and clearer to the user if you use fewer words. Think of a registration form:
Enter your e-mail address:
or
E-mail:
From a user experience perspective, the more you cut down on the number of words, the better. Key words are preferred, since they convey the actual meaning to what you want to have added. It touches the accepted answer to the question, "Why shouldn't we use the word 'here' in a textlink". Select, enter, type or write are (in this context) useless words which should be avoided.
Think and apply "Less is more"
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