Tuesday, January 15, 2019

Adding USA at the top of dropdown list of countries. OK practice or not?


Some web sites have a country dropdownlist where USA and Canada are listed at the top of the list (as well in their normal positions). I read once that this was insulting to non US/Canada users. The reason they are at the top is to make it easier for the US users to pick their country instead of scrolling down.


Most shoppers in US based sites are from the US.


Do you consider this UI feature as being insensitive to non US/Canada users? Should it be stopped? Or is a non issue?




Answer



Most times, with a bit of engineering, you can already determine the user's location through his IP or other means. So why not use that process and make its result the default choice? One action less for the user!


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